Intake for personal injury law firms

Never Miss
a Client.

Human intake and in-person sign-ups, enhanced by our own AI.

Talk to our team See how it works

One client, start to finish

  1. 1
    Call comes in
    Answered by a live rep or our AI, whichever you choose
  2. 2
    Case qualified
    Screened against your criteria, by case type
  3. 3
    Retainer sent to sign
    Our e-sign by default, or an in-person rep at the client's home, hospital or job site
  4. Retainer signed
    Documents delivered to your team
100%
In-house, U.S.-based intake reps.
Never outsourced, never offshore.
100,000+
In-person sign-ups.
At kitchen tables, hospital beds and job sites nationwide.
Your call.
Our own AI, your choice.
Let our AI answer first for lower cost, or start with a live rep.

Trusted by personal injury firms nationwide.

A few of the firms we sign clients for.

  • Karns & Karns
  • LA City Law
  • Insider Accident Lawyers
  • J&Y Law
  • LyfeLaw
  • Morgan & Morgan
  • SoCal Injury Lawyers
  • West Coast Trial Lawyers
  • Windsor Troy Law
  • Alpine Law Group
  • Buzzell Law Group
  • McDonald Worley
  • Jacoby & Meyers
  • Valiente Mott
  • Law Brothers
  • Ed Bernstein
  • Oracle Injury Attorneys
  • Pathway Law Firm
  • Madison Law Group
  • Tork Law
  • Yagoubzadeh Law Firm
  • Bernard Law Group
  • Isaacs & Isaacs
  • Sunset West Legal Group
  • Krause & Kinsman
  • Fairmont Law Firm
  • Rafii & Associates
  • Sweet Lawyers
  • Wilshire Law Firm
  • Accident Defenders
  • Bana Law
  • California Injury PLC
  • Hillstone Law
  • JT Legal Group
  • Pardy & Rodriguez
  • Carpenter & Zuckerman
  • Lowe Law Group
  • Omega Law Group
  • Pierce Skrabanek
  • Slater Slater Schulman
  • Wright & Schulte

How it works

One partner from the first ring to a signed retainer.

Answer

Every call picked up around the clock. You choose whether a live rep or our AI takes it first.

Qualify

Your firm sets the qualification criteria, and our live reps and our AI both follow them. Your attorneys only see cases worth their time.

Sign

Our proprietary e-sign by default to keep your costs down. In-person reps when your firm asks, the client asks, or e-sign won't work for them.

Follow a call from first ring to signed retainer.

Switch who answers and how the client signs, then tap any step for the details. AI-first callers can reach a live rep at any point.

Who answers
How they sign
Answer
Qualify · your criteria
Sign
Yes
No
Asks for
a person
Hybrid

Intake options

You choose who answers.

Either way, the people qualifying your cases and signing your clients are ours. A real person is always one word away.

Human-first

Full service

A live, bilingual rep from our office answers every call.

  • In-house, U.S.-based employees on every call
  • Your custom qualification criteria, by case type
  • Our AI on overflow and after hours, only if you want it

AI-first

Lower cost

Our own AI picks up instantly and starts qualifying the case.

  • Built in-house for PI intake, not a generic chatbot
  • Caller asks for a person? Transferred to a live rep right away
  • The same custom criteria as our live reps, and the same sign-up options
See our AI at rapidsignnow.ai

Lead follow-up

No lead goes cold.

Not every client signs on the first call. We keep after every lead, and we make sure they pick up when we do.

3 days
of lead chasing

Every lead gets three full days of follow-up, inbound and outbound, by phone and by text. If they call back, a rep picks up. If they don't, we keep reaching out.

Day 1
Calls + texts
Day 2
Calls + texts
Day 3
Calls + texts
Outbound calls and SMS Inbound callbacks answered live
A-rated caller ID
on every number we call from

Every one of our numbers holds an A rating for spam and scam reputation, and we monitor them continuously. Your clients see a real call, not "Spam Likely."

  • A-rated spam and scam reputation on all numbers
  • Reputation monitored continuously
  • More answered calls, more signed clients

In-person sign-ups

100,000+

Clients signed in person, at kitchen tables, hospital beds and job sites nationwide.

Clients commit when someone shows up for them. When your firm or your client wants a face-to-face sign-up, our field reps go to the client, walk them through the paperwork, and get the retainer signed.

17%
higher client retention with in-person sign-ups
At home
We come to the client, so the case doesn't wait on their schedule.
At the hospital
Bedside sign-ups for clients who can't come to you.
Wherever they are
Job sites, workplaces, anywhere in our nationwide network.

Coverage

All 50 states, plus Puerto Rico.

Wherever your clients are, we already have signers nearby.

Alabama Alaska Arizona Colorado Florida Georgia Indiana Kansas Maine Massachusetts Minnesota New Jersey North Carolina North Dakota Oklahoma Pennsylvania South Dakota Texas Wyoming Connecticut Missouri West Virginia Illinois New Mexico Arkansas California Delaware District of Columbia Hawaii Iowa Kentucky Maryland Michigan Mississippi Montana New Hampshire New York Ohio Oregon Tennessee Utah Virginia Washington Wisconsin Nebraska South Carolina Idaho Nevada Vermont Louisiana Rhode Island
Bilingual Spanish-English English English + other language
Pick a state on the map.
See where our field reps can meet your clients for an in-person sign-up.
50 + PR
States covered, plus Puerto Rico
10,000+
Field signers
100,000+
In-person sign-ups

What you'll never get from us.

  • Offshore call centers
  • Remote freelancers on your calls
  • A bot with no way to reach a person
  • A client left waiting to sign

Supported integration partners

Works with the case management system you already use.

Intake details and signed retainers go straight into the platform your firm runs on. No re-keying.

Every missed call is someone else's case.

Tell us how your firm handles intake today. We'll show you what it looks like with us.

Book a call Call 310-892-2043